Contact Us

If you are connected to the ShrimpSend international service cluster, contact us through the following channel.

Email

wementio@gmail.com

Community

• Discord: https://discord.gg/QYQGuD8cAQ

Scope

This contact channel applies to users connected to the international service cluster, for example:

• api.shrimpsend.com
• ws.shrimpsend.com

What to include

To help us diagnose issues faster, include:

1. Platform: iOS, Android, Windows, macOS, Web, or other.
2. Network: same LAN, cross-network, corporate network, or mobile network.
3. Whether you use hosted storage or custom S3.
4. Membership channel: Apple, Google Play, Stripe, or other.
5. Error time and reproduction steps.

Legal and privacy requests

For privacy policy, terms, account deletion, or data-related requests, use the subject line "ShrimpSend legal/privacy request".

Operator

CryoNova Limited